Digital Transformation of the College Education Department
A Challenge
DOI:
https://doi.org/10.58341/srj.v3i2.57Abstract
Digital transformation has been a topic of priority for almost all sectors. The public-owned sector is not exceptional. The initiative for the digital transformation of the College Education Department Govt. of Sindh was intended to improve the performance, efficiency, and consistency in the execution of routine business affairs. Bringing the organisational change specifically for its development intent was full of challenges from conceptualisation to execution. The Kurt Lewin 3-Stage Model for organisational change was applied to challenge the Siloed decision-making process, making the system move out of its comfort zone, the old legacy, the culture, inadequate financial resources, and the digital skilled human capital deficiency. The digital transformation execution process was conducted to align with departmental outcomes. Today, the department maintains a transparent communication system at all levels. Despite the challenges and impediments, the system has been successfully implemented, benefiting the employees and students. The process of digital transformation has practical implications and long-lasting effects on the effective and efficient execution of educational procedures and the appraisal of performance. In this research future avenues of digital expansion with a more secure and synchronised system has been identified.
Keywords:
digital transformation, college education, Kurt Lewin model, organisational change
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